Booking Conditions


Updated: November 25, 2024

Arrival & Departure Times

Check-in: After 4:00 pm
Check-out: Before 12:00 pm

Guarantee Policy

A credit card deposit amounting to 100% of the total room cost, inclusive of taxes and fees, is due at the time of booking. This deposit ensures the reservation is held for your arrival.

Cancellation Policy

Policies differ by rate code and / or room type.  Our standard cancellation policy is that reservations must be cancelled at least 14 days prior to arrival to avoid forfeiture of the entire deposit.

Rate and offer-specific policies are as follows:

Plan Ahead & Save Offer

Full pre-payment is required.  Reservations on this offer are non-cancellable and non-refundable.

The Villa Private 5-Bedroom Residence

Full pre-payment is required.  Reservations for these accommodations are non-cancellable and non-refundable.